Frequently Asked Questions

What products do you offer?

We offer a wide range of products including Agricultural Products, Home Decor items, and more. Please visit our Products page for a complete list.

Does Gurudeva Industry handle both exports and imports?

Yes, Gurudeva Industry fulfills requirements both domestically and globally, managing exports and imports seamlessly to meet our clients' needs.

Is importing easy?

Yes, we make importing hassle-free with streamlined processes, clear documentation, and dedicated support at every step.

Do you provide customized products?

Yes, we offer customization for many of our products including candles and packaging to meet specific customer requirements.

What is your shipping policy?

We provide shipping globally and strive to ensure timely delivery. Shipping charges and times may vary depending on the destination. Visit our Shipping Information page for details.

How can I contact customer support?

You can reach our customer support team via email at export@brawnin.in or through the Contact Us page.

Do you provide samples?

Yes, we provide samples upon request. Please contact us for more information on sample availability and terms.

What are your export payment terms?

We offer flexible payment terms to suit our customers' requirements. Common options include advance payments, Letter of Credit (L/C), and bank transfers. Please contact us for specific arrangements based on your needs.

What Incoterms do you follow?

We adhere to internationally recognized Incoterms, such as FOB (Free on Board), CIF (Cost, Insurance, and Freight), and EXW (Ex-Works). The choice of Incoterm depends on your preferences and the destination country.

Do you provide third-party inspection services?

Yes, we arrange third-party inspections, including SGS, as per buyer requirements to ensure product quality and compliance.

Do you provide easy documentation for imports?

Absolutely! We ensure all documentation is clear, complete, and easy to manage, simplifying the import process for our buyers.

Do you provide insurance for shipments?

Yes, we provide insurance coverage for our shipments to ensure the safety and security of goods during transit. For detailed information, please refer to our Shipping Information page or contact us.

How do you ensure product traceability?

We prioritize product traceability to maintain quality and safety standards. Each product is tracked from sourcing to delivery, with proper documentation at every step to meet global compliance requirements.

Do you provide certifications for your products?

Yes, we provide all necessary certifications like IEC, APEDA, GlobalGAP, PSC to meet buyer requirements and ensure compliance with international standards.

What factors affect the shelf life of products?

Shelf life is influenced by factors such as moisture levels, proper storage conditions, and value-added processing, all of which we optimize to ensure product longevity and quality.